Workforce Development Program Coordinator

Erie Neighborhood House, a progressive social service agency serving the Chicago metropolitan area and dedicated to promoting a just and inclusive society, is seeking a full-time Workforce Development Program Coordinator. Reporting to the Director of Workforce Development, the Program Coordinator’s role is to actively promote workforce services to the community and engage participants in all workforce services.

Position Responsibilities

  • Research and conduct outreach in prime venues, events or community areas to increase enrollment into workforce bridge programs
  • Conduct orientation and assess all participants for suitability into the program
  • Case manage all the participants who are actively involved in a workforce bridge program to ensure the following: classroom attendance, transition into postsecondary training, completion of postsecondary training and assist with placement
  • Educate and assist participants with creation of resumes and cover letters
  • Coordinate with volunteers to conduct mock interviews, job readiness workshops and industry guidance in the form of guest speakers
  • Develop and connect with industry related employers to provide job openings for participants
  • Share job leads with participants and follow up with the outcome
  • Assist participants with addressing barriers that prevent them from completing the bridge program, postsecondary training or obtaining employment
  • Create and follow up with participants on their individual employment plans
  • Attend workshops and meetings as necessary relevant to the position

Qualifications and Requirements

  • Minimum Bachelor’s degree, Master’s degree a plus
  • Minimum of three years of experience providing workforce case management to immigrants, adults, career changers or youth
  • Experience with creating and providing feedback with resumes and mock interviews
  • Strong oral communications skills, bilingual English/Spanish mandatory
  • Professional writing skills and ability to assist with some grant writing
  • Comfortable and confident with public speaking
  • Ability to build connections with employers, participants as well as volunteers and confident with networking skills
  • Flexibility with work schedule & ability to travel around Chicago


Erie Neighborhood House is an Equal Opportunity Employer

Accredited by NAEYC & National Afterschool Association; recognized by Board of Appeals (BIA)*
United Way Member


The Basics


Workforce Development

Reports to:

Director of Workforce Development



To Apply

Please forward resume, cover letter, and a list of three professional references by Thursday, March 23, 2017, to:

Judy Lai
Director of Workforce Development
Erie Neighborhood House
1347 W Erie St
Chicago IL 60642
Fax: (312) 666-3955


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